To free up some space, uninstall some apps or clear some data to ensure that WhatsApp functions work without any hiccups. #9 WhatsApp stopped due to the old version. Nowadays in order to ensure smooth functioning of WhatsApp, one needs to update both the OS and the WhatsApp app to the current version. How to download WhatsApp Desktop - WhatsApp can be used on your desktop without a browser. To install WhatsApp Desktop on your computer, download it from the Microsoft Store, Apple App Store, or WhatsApp website.
Sep 08, 2020 Ultimate Solution: Fix WhatsApp Not Working Problem with Tenorshare ReiBoot - 100% Work If all the solutions above fail to fix the problem, it is time to consider iOS system malfunction and you can repair iOS to normal with system recovery tool.
Oct 09, 2017 WhatsApp for Mac is finally available and now it’s easy to run WhatsApp on Mac for free including on Yosemite and El Capitan. On May 11th 2016, WhatsApp released the long awaited desktop client for Mac and although you could already use the web version of WhatsApp, the desktop app is better because it has more support for desktop notifications and better keyboard shortcuts.
WhatsApp Messenger: More than 2 billion people in over 180 countries use WhatsApp to stay in touch with friends and family, anytime and anywhere. WhatsApp is free and offers simple, secure, reliable messaging and calling, available on phones all over the world.
'WhatsApp keeps loading but not connecting to the internet, even though Wi-Fi/4G are available in my iPhone 8.'
– a user from Apple Support Communities
If you come across the similar situation that WhatsApp can't connect to the internet (Wi-Fi or 4G), this article may help you to make WhatsApp back to normal.
Make sure the following is correct first:
You've turned on Wi-Fi or Cellular data.
You're in the good network environment.
You've allowed WhatsApp runs on Wi-Fi or Cellular. iPhone or iPad users check it by opening Settings > WhatsApp > Wireless Data. Samsung, Sony or other Android users should go to Settings > Apps > WhatsApp > Permissions > Turn on mobile network/Wi-Fi.
If you have done the above yet, but WhatsApp cannot connect with internet, continue to read.
Solution 1: Force Stop WhatsApp and Restart Your Device
According to users, one of the most effective ways to recover WhatsApp is to force it to stop. It doesn't mean to simply exit it.
iPhone/iPad users should double-click the Home button, and get the recently used apps' list. Find out WhatsApp and swipe it up to close it, and then restart your device.
When the Apple logo appears and stays on the screen for about 30 seconds, the device is put itself into rebooting. The process is finished when the standard locked screen shows.
Android users force WhatsApp to stop by pulling up the menu to see the recently used apps list, finding WhatsApp and swiping up to close it; or you can run Settings > Apps > WhatsApp > Force Stop.
Then restart your phone and open WhatsApp. Now to see if it is connected with Internet.
Solution 2: Clear Cache and Data in Android
Accumulated cache and unnecessary data will prevent apps from performing well, which is relevant to WhatsApp not connecting to internet.
Android users can clear them by running Settings > Apps > WhatsApp > Clear Data/Clear Cache.
iOS system will clear cache and data by itself, but if you want to clear them more thoroughly, you can reinstall WhatsApp. More details will be shown in Solution 5.
Solution 3: Check out Network
Now you should go back to check the network again. Users whose WhatsApp cannot connect with internet should try these tricks:
Switch between mobile data and Wi-Fi.
Connect with other Wi-Fi hotspots.
Turn off and turn on Wi-Fi/mobile data.
Turn off and turn on Airplane Mode. Open a website and see if it loads.
Suppose all of the websites or apps don't load in this network, try out the next method.
Solution 4: Reset Network Setting
iOS users have another choice as for the internet: Reset Network Settings, which may help to remove some mistakes.
Whatsapp App On Mac Not Working Iphone
Go to Settings > General > Reset > Reset Network Setting.
After that, you will be asked to enter Wi-Fi password again.
Android users may go to Settings > Reset > Reset Network Settings. Run WhatsApp and refresh it for a few times now.
If the network still doesn't work, you may need to contact your mobile provider and ask for suggestions.
Solution 5: Update or Reinstall WhatsApp
Suppose that other apps run fine on the same network connection, but WhatsApp not, problems may lie on the app itself. Update WhatsApp if the newest version is available, since the new version is being optimized. Sometimes the app will remind you to update, and you can also update the apps manually.
Android users run Google Play and tap the Menu button on the top right. Find out WhatsApp and tap Accept to update.
iOS users run App Store and tap Updates on the bottom. Find if there is a button 'UPDATE' besides WhatsApp. If so, tap the button and you can update WhatsApp in a few seconds.
Besides, deleting WhatsApp is also a good method to remove mistakes in the app.
Android users uninstall it by dragging the app's icon to the trash can icon and install it in Google Play.
iPhone/iPad users can press and hold the WhatsApp’s icon, tap the 'X' on the icon to delete it. Then get it back in App Store.
Before you uninstall the app, remember to do a backup for your data, since all chats and files will be deleted. See How to do a backup for WhatsApp data.
Solution 6: Reinstall the System
The last method you can have attempted to use is to reinstall the system, as sometimes there are mistakes in system setting and prevent WhatsApp to connect with internet.
iOS users can reinstall the system by iTunes in a few steps:
Connect the device to your PC;
Run iTunes and choose Restore iPhone.
Get more information on how to reinstall operating systems in iOS device. Remember to make a backup for your iPhone data, as all chats and files will be deleted. When the installing process is over, the iOS system will be the newest one.
For Android users it will be a big project to reinstall the operating system, so you'd better open Settings > About to see if a new version of system is available and update the system.
If your WhatsApp still cannot connect to the internet, you'd better turn to WhatsApp costumer's service for help.
iOS 12 Issues
iOS 12 Stuck Problems
by Jenefey AaronUpdated on 2020-09-08 / Update for iOS 12
Updating our iOS is one of the most important functions you can undertake. That's because an update can very easily eliminate bugs that cause issues with your device's functionality. But also, an update will likely come with incredible new features aimed at helping your device run more efficiently. But for those who have already tried out the new iOS, there are those who have reported certain problems including WhatsApp not sending messages.
Problems with apps are not a new thing with a software update. But when your WhatsApp is stuck on connecting, it can be frustrating trying to communicate with your friends and social network. In this article, we will take a look at this particular problem and share with you some very useful fixes in terms of WhatsApp not working after update to iOS 14/13/12.
Part 1: Top 5 WhatsApp Issues You May Encounter after iOS Update
There are several Whatsapp issues you may encounter when you update to iOS 12. As different as they are, these problems all have one thing in common; they prevent you from adequately using WhatsApp in one way or another. Let's take a look at each one of these problems individually and their most effective solution.
1. WhatsApp Not Sending or Receiving Messages iOS 14/13/12
Have you noticed WhatsApp messages not delivered successfully after iOS 13/12? This can be quite frustrating especially considering that WhatsApp is one of the most popular instant messaging apps. If you can't use it to send or receive messages, you need to fix it to restore its purpose. The following solutions can help you diagnose and fix WhatsApp not sending messages:
Whatsapp App On Mac Not Working Mac
Possbile Fixes:
1. Check the Internet Connection
To send and receive messages via WhatsApp, you need and internet connection. If for some reason, your connection has been interfered with, WhatsApp will not work as expected. If your internet connection is the problem, you can fix it in one of the following ways;
Go to Settings > Airplane Mode and toggle it on/off to reset the connection.
Go to Settings > Cellular and turn 'Cellular Data' on.
If you are using a Wi-Fi connection, go to Settings > Wi-Fi and turn it off and then on again. You may also want to connect to a different Wi-Fi hotspot.
App Whatsapp Pc
If none of the above work, go to Settings > General > Reset > Reset Network Settings to reset your connection.
2. Free Up Storage Space
Sometimes not having enough storage space on your device could interfere with the functionality of some apps including WhatsApp. Therefore take some steps to create more space on your device. You can do that by deleting unused apps, upload your photos to iCloud or use a third party tool like Free iCareFone Cleaner to remove unwanted data on the device. This iOS cleaner quickly locates and removes all useless files from your device, creating more free space in a single click.
2. WhatsApp Notifications Not Working iOS 14/13/12
If not getting WhatsApp notifications after the iOS update, you may not realize you have a message until it's too late.
Fixing this problem can be simple, just check whether the WhatsApp Notification is enabled. To do that, go to WhatsApp >Settings > Notification and see if the notification is turned on.
3. WhatsApp Showing Waiting for This Message
If you see a message saying 'Waiting for this Message' on WhatsApp after iOS 13/12 update, it means that the person sending you the message needs to connect to the internet so the message can be properly encrypted before reaching you. This can happen if the person you are chatting with has recently reinstalled WhatsApp.
4. WhatsApp Keeps Saying Connecting
If all you see is a message saying 'connecting' but the app never connects, you may want to reset your network settings. Follow these simple steps to fix WhatsApp stuck on connecting. Mac free stopwatch app.
Open the Settings on your iPhone and then tap on 'General.'
ap on 'Reset' and from the options presented select 'Reset Network Settings.'
Now rejoin your Wi-Fi password and see it the problem has been fixed.
5. WhatsApp not Opening on iPhone
If you are unable to open WhatsApp on iPhone, or WhatsApp opens and closes immediately with iOS 13/12, the best thing you can do is backup the data on WhatsApp, uninstall the app and reinstall it from the app store. Follow these simple steps to backup Whatsapp.
Open WhatsApp and tap on 'Settings' .
Click on 'Chats' and then tap on 'Chat Backup.'
After that reinstall WhatsApp on your iPhone and see if it will help.
Part 2: Common Troubleshooting Methods to Fix WhatsApp Not Working on iOS 14/13/12
The following common troubleshooting solutions can help you fix all problems you may have with your WhatsApp after an iOS 13/12 update, including above mentioned ones.
Whatsapp App On Mac Not Working Android
1. Force Restart the iPhone
Begin by force restarting the iPhone. Depending on the iPhone model you use, the following ishow to force restart the device;
For iPhone 6s and Earlier; Hold down the home button and the power button at the same time. Let go of the buttons only when you see the Apple Logo appear on the screen.
For iPhone 7 and 7 plus: Press the power button and the volume down key until the Apple Logo appears.
For iPhone 8 or X/XS: Quickly press and release the volume up button and then quickly press and release the volume down button. Now press and hold the power button until you see the Apple Logo.
2. Update or Reinstall WhatsApp
You may also need to update or reinstall the WhatsApp app to get it to work better on iOS 13/12. To update the app go to the App store on your iPhone and tap on 'Updates.' Scroll down to find WhatsApp and if there is an update available, tap 'Update' to update the app. If update won't help, you can then delete WhatsApp and get it back again.
Ultimate Solution: Fix WhatsApp Not Working Problem with Tenorshare ReiBoot - 100% Work
If all the solutions above fail to fix the problem, it is time to consider iOS system malfunction and you can repair iOS to normal with system recovery tool. Tenorshare ReiBoot is the best iOS recovery software that you can take to fix all iOS 13/12 problems without data loss. Hence, if your WhatsApp crashes or not not receiving/sending messages, or even worse, your iPhone gets stuck in recovery mode, iPhone won't turn on, this powerful iOS system repair software can fix these iOS problems effectively.
Here's how to use the program fix iOS 14/13/12 WhatsApp not working;
Install ReiBoot on to your computer and the launch it. Best mac apps animation. Connect the iPhone to the computer using USB cables and wait for the program to recognize the device. Select Repair Operating System from the main interface to move on.
Click on the 'Download' button to download and install latest firmware to the device.
Once the firmware is installed, the program will begin repairing the device. The entire process shouldn't take no more than 10 minutes.
Summary
Now you know how to fix WhatsApp not working on iPhone issues that may arise. No matter the WhatsApp crashes, or black screen/white screen/blank screen in WhatsApp, Tenorshare ReiBoot will help you repair all iOS problems completely.